Late last week I was invited to visit Aster Medical and Diagnostic Clinic in St Francis Square. The clinic is owned by Aster DM Healthcare, one of the fastest growing private sector healthcare providers in the Gulf Region, Middle East and India.
When I got to the reception, they requested for my id and fill up a form for all my information. This is where the electronic medical records (EMR) comes in. All transactions are paperless, from the moment patients sign in at the reception up to their consultations with the doctor, or different doctors at the clinic. After this, I received a text confirming my registration and indicated my unique ID number that I can use in the future to access my medical information.
We then headed to the Blogger's Day Health Talk where we discussed about Hypertension and Obesity. Dr. Nicco Alegro helped us with our concerns regarding the matter.
Mr. Emerson Conducto (farthest left), Aster Clinic Operations Manager talked about Aster being the first one here in the Philippines to have an EMR System. Joyce Alumno (next to him), president & country manager, Aster DM Healthcare – Philippines stressed that this technology lessens the room for error. With everything documented in one system, patients no longer need to recall past tests results giving our doctors more accurate background information about their patients. This also eliminates the unnecessary stress of waiting for feedback or doctor’s orders of the billing section.
“This technology streamlines the flow of information across our network. Check-ups, as it is, is already stressful and in Aster, we are committed to delivering our promise of treating patients well. From the moment they are welcomed in our reception area and all throughout the process, we want to make it convenient and stress-free as we possibly can,” Alumno said.
The EMR technology is one of the standard services in Aster’s network and is proud to bring this technology to the Philippines, which is their first operation in the whole Southeast Asian region.
“We are proud to pioneer this technology in the Philippines. One at a time, we are bringing in systems and technologies that help transform how we do our medical services today,” she highlighted.
“What we started as a way of giving back to the Filipino community paved the way for an opportunity to see what is missing and where we can provide help in an organized manner. Setting up clinics and hospitals is something that we have been doing in the past 28 years across the GCC region, Middle East, and India, and we are hoping to do the same in the Philippines,” Alumno said.
Aster DM Helathcare, the Dubai-headquartered healthcare conglomerate now operates a network of more than 290 establishments covering an array of healthcare verticals – from hospitals, medical centers, pharmacies, diagnostics and specialty centers, healthcare consultancy service, academics & research to a medical college and an advanced medical city.
They also have packages for Annual Physical Examination, Comprehensive APE Package for Male & Female and Diabetes Screening Packages.
HMO card are also offered. You can choose from Deluxe, Plus or Elite Healthcard.
Aster Medical and Diagnostic Clinic is strategically located at St. Francis Square in Ortigas Center, Mandaluyong City, right at the heart of the Ortigas Central Business District, amid the BPO hub. While the clinic just opened on November 2015, it is already building a strong relationship and partnership with BPO community it serves.
Ground Floor, St. Francis Square
Doña Julia Vargas Avenue Corner Band Drive,